About design data confirmation and modification service
1. Basic rules for submission
If you create your own design, we will check the data and make minor corrections before submission.
If we make any modifications, please be sure to ask the customer for final confirmation.
︎Data confirmation/correction︎Fees | 1,000 yen (excluding tax) |
---|---|
︎Target | When customers submit design data created by themselves |
*This fee will not be charged if the product is produced by our company.
*This fee will be charged uniformly regardless of whether or not there is any rework.
2. Using templates
When submitting poster advertisements, cup holders, etc., to prevent data size (dimensions) errors,Please be sure to use our designated template.
Templates can be downloaded from "Submission specifications" on each advertising media page.
For some media for which templates are not available, please create them according to the sizes listed on each advertising media page.
3. Supported data formats (in principle, one of the following)
For still image data
file format |
correspondence |
remarks |
---|---|---|
A.I. |
◎ |
・Color settings: CMYK (for printed matter) |
PSD |
◎ |
・Layer retention |
JPEG/PNG |
△ |
・Resolution 350dpi or higher, actual size |
Canva |
◎ |
・Share Canva template link |
*For text and design layout data that can be edited (Ai, Ps, Canva), please send us the original data that can be edited.
*For apps other than those listed above, please send as JPEG or PNG data.
*Basically, we cannot modify data created with other apps.
For video data
file format |
correspondence |
remarks |
---|---|---|
MP4/MOV |
△ |
・WMV not supported |
Canva |
◎ |
・Share Canva template link |
*For text and design layout data that can be edited (Canva), please send us the original data that can be edited.
*For apps other than those listed above, please send as MP4 or MOV data.
*Basically, we cannot modify data created with other apps.
4. Scope of rework at our company
The scope of rework is as follows.
If your request exceeds the scope of support, we may ask you to resubmit or pay an additional fee.
For still image data
Content |
Availability |
remarks |
---|---|---|
resize |
◎ |
Only minor size changes. |
Adding additional color |
◎ |
Added margin range required for printing. |
Color mode change |
◎ |
In the case of RGB, the finished color may be dull, so convert to CMYK. |
Image resolution check |
◎ |
If roughness is noticeable, please contact us. |
Design adjustments outside the print area |
△ |
Adjust only if necessary elements protrude from the actual visible range. |
Change text content |
✕ |
As a general rule, we ask the customer to confirm any errors, including typos. |
*The scope of correction may change depending on the situation.
For video data
Content |
Availability |
remarks |
---|---|---|
resize |
△ |
Only if the proportions are right. |
number of seconds |
△ |
Only if the error is small. |
data format |
△ |
Change formats such as mp4/mov. |
Detailed video and audio data settings (encoding settings) |
◎ |
Adjust frame rate, bit rate, etc. |
Change text content |
✕ |
As a general rule, we ask the customer to confirm any errors, including typos. |
*The scope of correction may change depending on the situation.